Features

• Creating Client, related tasks, feature requests, documents, is a breeze.
• No need to transcribe issues from emails to Excel worksheet anymore.
• Clients and related documents can be easily created.
  • Web: Filling the form on the web.
  • Email: Sending an email to a preconfigured email address.
• Allows customizable items for different issues types.
• ARIA delivers real-time, relevant information in a convenient format.
• ARIA enables the management to have clear visibility of the situation.
• ARIA enables you to know what is outstanding and when tasks/issues are scheduled to be resolved.
• Instantly scalable – You can set up new workers without central configuration.
• ARIA enables you to receive the information you need, when you need it.
• Configurable email alerts as and when documents are updated.
• Optional emails to remind on overdue tasks.
• Subscribe to weekly/monthly reports on tasks/ issue status.
• Find precisely what you are looking for in seconds.
• Search can be saved as filters and reused.
• Powerful and flexible searching.
• Supports searching of customized fields too.
• Secure – ARIA provides fine-grained enterprise level security.
• Usable – Intuitive interface designed with both business and technical users in mind.
• Track – Keep track of all activities, changes and work logged against document/issues.
• Administration – A low maintenance system with straightforward administration capability.
• Extensible – With CRM, Billing, Lync and e-Signature.
• Open – An open API, full source code access allow for further integration and customization functionality.
• Type of documents (PDF/Microsoft Office) File and URL.
• Folders hierarchy.
• Version history.
• Lock/Unlock editing.
• Document search.
• Document watching & email notifications.
• Linking documents to client/client sub-folder or job.
• Referencing documents in client Job number.
• Permissions.
• Bulk upload tool all documents via sending email to database instead of scanning.

One application. Many uses.

• Document Management/ Change Requests Tracking
• Help-desk / Support / Customer service/ Follow up
• Project Management
• Document Tracking
• Requirements Management
• Workflow / Process Management
• Invoicing System / Time tracking and billing
• Reports